FAQ
Why do you use pre-paid reservations instead of regular reservations?
At Em, we want to create an intimate environment for our guests. Pre-paid reservations allow us to anticipate who is coming in and to give guests an all-encompassing experience at the best price possible.
How does the deposit work?
The amount payed for the deposit will be discounted to your final check.
Can I get a refund once purchased? Can I exchange my reservation for a different night?
No, as deposits are non-refundable, but you can always transfer your reservation to another person.
Will you accommodate allergies?
Unfortunately, we cannot provide a menu that is vegan, allium-free, or entirely free from trace amounts of gluten, dairy, soy, finned fish, or mushroom.
Is there a dress code?
We welcome guests as they are although you should consider Em’s atmosphere tends to be semi-formal. We kindly request no caps.
Do you accept children?
We will be happy to receive children at Em. However, please consider that we will no modify our menu for other purposes than allergies / restrictions.
Do you have a dessert fee?
We have an outside dessert fee of $500 MXN. Please contact us directly up to 48 hours in advance of your reservation at reservations@emilia.rest.
What's your corkage policy?
Corkage fee is $600 MXN per 750ml bottle, up to two bottles.
Have additional questions?
If you have additional questions about Tock or your reservation, please visit the Tock help page.
Em is Lucho Martínez's most singular act of authorship. An evolving Mexican restaurant shaped by memory, geography, instinct, rigor, and a refusal to stand still.
Tidal Apetite
For years, I have worked in kitchens far from where I come from, moving through different territories, learning new culinary languages, observing other cultures around the table. That journey—intense, chaotic, and deeply formative—allowed me to understand something essential: every true search eventually points back to where we began.
This work is my way of returning.
Territory is not only the place you come from. It is the place you inevitably return to.
Our Story
Em is chef Lucho Martínez's most singular expression. Since opening in 2018, the restaurant has been guided by the belief that Mexican cuisine is not fixed, but alive. Each season proposes a new relationship between product, technique, memory, and instinct.
Veracruz is the point of departure—an emotional landscape, a story shaped by a sensibility that continues to inform the way Lucho thinks and composes.
The menu does not seek to summarize a region or preserve the past intact. It explores something more personal: how our origins change when carried somewhere else, and how memory takes form.
Em received its first Michelin Star in 2024. Today, it continues as a work in constant evolution: contemporary Mexican cuisine built with love, fully alive.
Befriend what is strange inside of you and give it shape. Over the last decade, my shape has been the kitchen…
…ask me again in a few years.
“We see the world only once, during childhood.
The rest is memory.”
